Аvailable for: | Customers who bought a PRO version (TorTags 3+) |
Response time: | 1h - 2 business days |
Duration + update: | 3 months after purchase |
Number of supported sites: | 1 website |
Аvailable for: | Customers who bought a Improved version (TorTags 2+) |
Response time: | 4h - 3 business days |
Duration + update: | 2 months after purchase |
Number of supported sites: | 1 website |
Аvailable for: | Any customers with Tormix production |
Response time: | 8h - 15 business days |
Duration: | 1 months after first contacting |
Number of supported sites: | 1 website |
Priority support |
Ticket system, Tormix form, E-mails |
Improved support |
Ticket system, Tormix form, E-mails |
Free support |
Tormix form, E-mails |
We are available virtually around the clock.
But the support department is closed on weekends and public holidays.
Often the response times may vary based on ongoing requests in the work queue.
Problem with | Need for resolve |
Installation of Tormix components, modules and plugins | BackEnd access [FTP] |
Settings of Tormix components, modules and plugins | BackEnd access |
Tormix component operations [CRUD] |
BackEnd access [FTP] |
Tormix is a fast growing Web Developing company. We specialize in providing professional developing solutions.